FAQ
When will my order ship?
All of our Commercial Grade Bounce Houses are in stock and ready to ship unless stated otherwise. We get every order out at quickly as possible. Orders ship out in 1-2 business days.
Do you offer financing?
We offer financing through Quickspark Financial. Click on the Financing link from our checkout page, or apply here.
What is your return policy?
New, unused, unopened products in their original packaging may be returned for a refund within 14 days of purchase. All returns are subject to a 20% restocking fee. Shipping is paid by the buyer. To initiate are return, please call us, or email info@gorillabounce.com.
What are your shipping options?
All shipping is FREE. We ship everything out as fast as possible. Items typically ship in 1 - 2 business days. Currently we only ship to the lower 48 States due to the size and weight of our products.
What is your warranty?
We stand behind our product and deliveries 100%, so if the product is damaged during shipment or arrives with a manufacturer defect for any reason, we will repair or replace to you free of charge.